Frequently Asked Questions

No. Episte is not a medical application. Episte is an informational visual analysis tool for skin analysis and does not provide medical diagnosis, treatment, or advice.

Episte's analysis system is trained on various dermatological reference data and validated on standardized image sets. Results are for informational purposes and do not replace medical diagnosis.

Yes, your photos are secure. Episte processes your data in accordance with privacy standards and uses it only for analysis purposes. Your photos are stored encrypted and are not shared with third parties.

Episte asks you to take a photo of your face. The advanced AI system analyzes 34 different skin parameters and provides you with a detailed skin profile. Analysis results are displayed instantly.

Episte can analyze all skin types. The system is trained on different skin tones, textures, and conditions. However, results are for informational purposes and do not replace professional dermatological evaluation.

The free Basic version includes 34 skin parameter analysis and detailed analysis dashboard. Additional features are available in Plus and Pro versions.

The Plus version offers skin score, health-focused metrics, and progress graphs. The Pro version includes AI comparison, skin age calculation, and PDF report features.

You can cancel your subscription from the Settings section within the app or from your App Store/Google Play account. The cancellation takes effect at the end of the next billing period.

Analysis results are ready within a few seconds after taking the photo. The system provides fast and instant results thanks to advanced AI technology.

Episte works on smartphones with iOS and Android operating systems. It can be downloaded from App Store and Google Play. Minimum system requirements are specified in the app stores.

Your data is stored securely on encrypted servers. Episte operates in accordance with KVKK, GDPR and other data protection regulations. Your data is used only for analysis purposes.

Episte can be used by anyone who wants to learn about skin care and health. However, it is recommended that you consult a dermatologist or health professional for medical conditions.

Episte results are for informational purposes. Results can give you an idea about the general condition of your skin, but they are not medical diagnosis or treatment recommendations. If you have concerns, consult a dermatologist.

Yes, all Episte updates are free. The app is automatically updated from app stores. New features and improvements are added regularly.

For technical support, you can contact us through the Help section in the app or at info@episteapp.com. Our support team will help you as soon as possible.